Welcome to CEZOO. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information while you use the CEZOO application and our services.
Your mobile number is verified using a One-Time Password (OTP). This helps us protect your account and provide secure access to our services.
Location permission is used to detect your delivery address, show nearby service availability, estimate delivery time, and deliver your orders accurately.
Camera permission is required only when you choose to capture images, scan documents, upload files, or use supported features within the application.
Storage permission allows you to upload images, documents, PDFs, and other supported files whenever you choose to use these features.
Microphone permission is used only if you participate in voice-based games or voice-enabled features to earn discounts or rewards. The microphone is never used in the background without your action.
Notifications are used to send order confirmations, delivery updates, promotional offers, service announcements, and important application updates.
Xerox, printing, document, and custom print orders begin processing immediately after confirmation. These orders cannot be cancelled once processing has started.
After an order has been delivered successfully, grocery and daily essential items are generally not eligible for return or exchange unless required by applicable law or if the item is damaged, defective, incorrect, or expired.
We use appropriate administrative and technical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or misuse.
CEZOO may use trusted third-party services for authentication, payment processing, cloud storage, analytics, maps, notifications, and other essential services required to operate the application.
This Privacy Policy may be updated periodically. The latest version will always be available within the application and becomes effective immediately after publication.
If you have any questions regarding this Privacy Policy, your personal information, or our services, please contact us using the details below.